Glossary Updates12 new terms added to the glossaries · October 2, 2026, 22:44 CEST
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AI learning path

Learn AI step by step — from your first prompt to governed AI systems.

A simple map for the people who explain, sell and steer technology: three levels, twelve modules and one track per role. Every module links to the glossary terms it covers, so you can check any concept in a minute — and continue in the full course when you want lessons, exercises and feedback.

Four role tracks at a glance

Courses in the making

The four tracks are a preview — the courses are on their way.

The tracks above show where each role starts and which terms to learn first. The guided courses behind them — short lessons, role-specific exercises and quizzes, ending with a project from your own work — are being built right now. Send us a short email and we’ll let you know as soon as your track opens.

Three levels, twelve modules

Each module lists what you will be able to do afterwards and the terms behind it. “Core for” shows the roles that should not skip it.

  1. Beginner

    Understand and use

    What AI is, who makes it and how to use it safely in daily work. No technical background needed.

    1. B1

      What AI is — and what it isn’t

      Explain AI, machine learning, generative AI and LLMs in plain words, and why AI can be confidently wrong.

      Core for: Technical writers · Technical marketers · Technical project managers

    2. B2

      Meet the AI landscape

      Tell the major AI brands and their assistants apart and know which your company already uses.

      Core for: Technical writers · Technical marketers · Technical project managers

    3. B3

      Your first good prompts

      Write clear prompts with role, task, context, format and constraints, and share the ones that work.

      Core for: Technical writers · Technical marketers · Technical project managers

    4. B4

      Use AI responsibly at work

      Know what data may go into which tool, what must be reviewed and when AI use must be disclosed.

      Core for: Technical writers · Technical marketers · Technical project managers · Developers

  2. Intermediate

    Apply and integrate

    How models work one level deeper, prompting that scales across a team, and connecting AI to your own content.

    1. I1

      How models work, one level deeper

      Reason about model types, reasoning modes, open weights and knowledge cutoffs when evaluating tools.

      Core for: Technical project managers · Developers

    2. I2

      Prompting that scales

      Build reusable system prompts, examples and structured outputs that give consistent results.

      Core for: Technical writers · Technical marketers · Developers

    3. I3

      Ground AI in your content

      Explain how retrieval-augmented generation works and what makes content ready for it.

      Core for: Technical writers · Technical project managers · Developers

    4. I4

      Be found in AI answers

      Make public product and documentation pages easy for AI answer engines to find, understand and cite.

      Core for: Technical writers · Technical marketers

  3. Expert

    Design, build and govern

    Choosing and combining models, building agents and tool integrations, and running AI with evaluation and governance.

    1. E1

      Choose and compare models

      Run a structured model selection with your own test set, including open-weight and cloud options.

      Core for: Technical project managers · Developers

    2. E2

      Build with APIs, tools and agents

      Design an AI feature or agent with clear tools, permissions and human approval points.

      Core for: Technical project managers · Developers

    3. E3

      Engineer the context

      Decide what an AI system sees at each step — retrieval, metadata, memory — and measure the effect.

      Core for: Technical writers · Developers

    4. E4

      Evaluate, secure and govern

      Set quality gates with evals, defend against prompt injection and document AI for audits and regulators.

      Core for: Technical writers · Technical marketers · Technical project managers · Developers

The AI landscape at a glance

The major AI brands and model families, each with what it offers and what it means for your role.